1. The business process management guide :
Author: Ivanka Menken.
Library: Center and Library of Islamic Studies in European Languages (Qom)
Subject: Reengineering (Management),Total quality management.,Workflow -- Management.
2. The business process management guide : practical methodology and guidelines to successful BPM
Author: Menken, Ivanka
Library: Library of Razi Metallurgical Research Center (Tehran)
Subject: ، Reengineering )Management(,Management ، Workflow,، Total quality management,، Six sigma )Quality control standard(
Classification :
HF
5548
.
32
.
B67
2009
